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MTSU ASCE Website
2019-2020 ASCE Membership Form
In 1976, MTSU clerical employees banded together to represent their collective interests under the name Clerical Caucus. Almost 40 years later, the Association of Secretarial and Clerical Employees (ASCE) continues to encourage professional and personal development, while providing the opportunity to network and exchange information and knowledge.
IAAP CAP Certification Information
IAAP CAP Recertification Information
MTSU Walker Library Resources
CAP Study Guide, 3rd Edition by "This edition of the IAAP CAP Study Guide is applicable for the Fall 2018 administration of the CAP exam and subsequent exams until a new edition is published"--Back cover.
Tips for studying, overcoming test anxiety, and managing time -- Domain one: organizational communication -- Domain two: business writing and document production -- Domain three: technology and information distribution -- Domain four: office and records management -- Domain five: event and project management -- Domain six: operational functions -- Appendix A: CAP Exam Body of Knowledge.
Call Number: Reserves Desk 651.374 C3372 2018
Publication Date: 2018
The IAAP 2017 Certified Administrative Professional study guide : preparation reference for the 2017 CAP exam by Tips for studying, overcoming test anxiety, and managing time -- Domain one: organizational communication -- Domain two: business writing and document production -- Domain three: technology and information distribution -- Domain four: office and records management -- Domain five: event and project management -- Domain six: human resources -- Domain seven: financial functions -- Certified Administrative Professional (CAP) Exam 2017 Body of Knowledge.
Call Number: 3rd Floor 651.374 Ia1
Publication Date: 2016
The Administrative Professional by The Fifteenth Edition of this trusted text focuses on preparing you for employment in today's increasingly dynamic, digital, and global environment. The authors emphasize helping you to understand employers' expectations; build confidence; and develop the knowledge and skills necessary to become a strong, competent employee and leader. THE ADMINISTRATIVE PROFESSIONAL: TECHNOLOGY AND PROCEDURES, Fifteenth Edition, features updated content, an appealing design, an abundance of practical applications, and a new MindTap website to enhance learning and engage your interest right from the start.
Call Number: Reserves Desk 651.3 R16a 2017
Publication Date: 2016-01-01
Business communication today by Part 1. Understanding the foundations of business communication
Part 2. Applying the three-step writing process
Part 3. Digital, social, and visual media
Part 4. Brief messages
Part 5. Reports and proposals
Part 6. Developing and delivering business presentations
Part 7. Writing employment messages and interviewing for jobs
Handbook of grammar, mechanics, and usage
Brand, organization, name, and website index
Call Number: Reserves Desk 658.45 B66bu 2018
Publication Date: 2018
Discovering Computers 2016 by Learn to maximize the use of mobile devices, make the most of online tools for collaboration and communications, and fully utilize today's Internet capabilities with the latest edition of DISCOVERING COMPUTERS ENHANCED. You see how technology skills assist in gaining employment and advancing careers. This edition highlights Web Development, creating a strong web presence, and the latest Windows 10 information. To keep content as current as possible, online coverage of contemporary technology developments builds on the book's discussions.The authors emphasize actionable content with a proven learning structure and practice to reinforce your skills. Self-assessments open each chapter, enabling you to target your study and learn more in less time. DISCOVERING COMPUTERS ENHANCED presents the content you need to succeed in a way that ensures understanding.
Call Number: Reserves Desk 004 V59d 2017
Publication Date: 2016-01-01
Fundamentals of Organizational Communication by Develops the knowledge, sensitivity, skills, and values critical for organizational communication Blending theory, analysis, and practice, Fundamentals of Organizational Communication provides a practical and engaging introduction to the field. The title's competency-based approach emphasizes knowledge, sensitivity, skills, and values as necessary components of effective organizational communication. Note: This is the standalone book, if you want the book/access code order the ISBN below; 0133809722 / 9780133809725 Fundamentals of Organizational Communication Plus MySearchLab with eText -- Access Card Package Package consists of: 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205980074 / 9780205980079 Fundamentals of Organizational Communication ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab & Mastering products.
Call Number: Reserves Desk 658.45 Sh7f 2015
Publication Date: 2014-05-08
Procedures and Theory for Administrative Professionals by PROCEDURES AND THEORY FOR ADMINISTRATIVE PROFESSIONALS, 7TH EDITION prepares students seeking entry-level assistant positions or who are transitioning to a job with greater responsibility. Instruction and activities target new technology and build communication and human relation skills. Emphasis on critical thinking, creative problem solving, and professional development prepare students for challenges they will face in today's global market place. The seventh edition has been reorganized to offer more thorough coverage of key topics ranging from new technologies, the changing workplace, leadership, and personal finance. This text is packed with professional pointers, technology, and practical activities that prepare students for success in today's global workplace.
Call Number: Reserves Desk 651.3 St9p 2013
Publication Date: 2012-01-01
Organizational Behavior: Improving Performance and Commitment in the Workplace by Now in its FIFTH edition, Colquitt-LePine-Wesson continues to offer a novel and innovative approach to teaching organizational behavior. Why did we decide to write this textbook? Well, for starters, organizational behavior (OB) remains a fascinating topic that everyone can relate to (because everyone either has worked or is going to work in the future). What makes people effective at their job? What makes them want to stay with their employer? What makes work enjoyable? Those are all fundamental questions that organizational behavior research can help answer. However, our desire to write this book also grew out of our own experiences (and frustrations) teaching OB courses using other textbooks. We found that students would end the semester with a common set of questions that we felt we could answer if given the chance to write our own book. OB really matters - The book opens with two chapters barely covered in other texts: job performance and organizational commitment. Those topics are critical to managers and students alike, and represent two of the most critical outcomes in OB. Each successive chapter then links that chapter's topic back to those outcomes, illustrating why OB matters in today's organizations. OB topics all fit together - The book is structured around an integrative model, shown on the back cover and spotlighted in the first chapter, that provides a roadmap for the course. The model illustrates how individual, team, leader, and organizational factors shape employee attitudes, and how those attitudes impact performance and commitment. In this way, the model reminds students where they are, where they've been, and where they're going. OB is all around them - The book includes innovative insert box features that students actually enjoy reading. OB on Screen uses scenes from popular films, such as Skyfall, Lincoln, 42, Moneyball, and Argo to demonstrate OB topics. OB at the Bookstore draws a bridge to popular business books, including Quiet, the Charisma Myth, Lean In, and the Happiness Project.
Call Number: Reserves Desk: 658.3 C7199o 2017
Publication Date: 2016
Records Management by RECORDS MANAGEMENT, Tenth Edition, provides a comprehensive introduction to the complex field of records management. The text features sound principles of records and information management that include the entire range of records--physical (paper), image records, and electronic media used in computerized systems. Part I, Records and Information Management, provides thorough coverage of alphabetic filing rules, as well as methods of storing and retrieving alphabetic, subject, numeric, and geographic records. The rules agree with the latest standard filing guidelines presented by ARMA International. Part II, Electronic Records Management, introduces electronic records file management as well as classifying electronic files using metadata, taxonomies, and file plans; and the use of magnetic, optical and solid state media through the phases of the records management life cycle.A new chapter introduces Enterprise Content Management (ECM) and describes how Microsoft SharePoint is used in Records Management. Part III, RIM Program Administration, delves into the records and information management (RIM) program components and guidelines; with expanded coverage of information governance, social media, and the records and information manager's responsibilities. In addition to content based on ARMA International standards and best practices, the text features realistic database activities, profiles of real-world professionals, and practical advice and examples to prepare students for career success. The Tenth Edition features extensive updates, including a restructuring of the chapters to reflect the growing importance of electronic records management.
Call Number: 3rd floor: 651.5 R2209r 2016
Publication Date: 2015
Finance for Nonfinancial Managers, 2nd Edition (Briefcase Books Series) by AN INTRODUCTION TO FINANCIAL REPORTS--WITH NEW TACTICSFOR BUDGETING AND PINPOINTING KEY FINANCIAL AREAS Financial decisions impact virtually every area of your company. As a manager, it's up to you to understand how and why. Finance for Nonfinancial Managers helps you understand the information in essential financial reportsand then shows you how to use that understanding to make informed, intelligent decisions. It provides a solid working knowledge of: Basic Financial Reports--All about balance sheets, income statements, cash flow statements, and more Cost Accounting--Methods to assess which products or services are most profitable to your firm Operational Planning and Budgeting--Ways to use financial knowledge to strengthen your company Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear defi nitions of key terms and concepts Smart Managing: Tactics and strategies for managing change Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful change-management tactics Tools: Specific planning procedures, tactics, and hands-on techniques
Call Number: Online ebook
Publication Date: 2014